Terms & Conditions
Perfect Smile Spa Terms and Conditions
1. Appointments and Cancellations:
- Patients are required to schedule appointments in advance.
- Cancellations must be made at least 48 hours in advance.
- Failure to cancel within the specified timeframe may result in a cancellation fee.
2. Registration and Patient Information:
- Patients must provide accurate and up-to-date personal information during registration.
- Any changes in contact details or health information should be communicated promptly.
3. Fees and Payments:
- Fees for dental services will be provided to patients in advance.
- Payment is due in advance of service unless alternative arrangements have been made.
- Late payment may incur interest charges.
4. Dental Treatment:
- Patients will be informed about proposed treatments, associated risks, and costs.
- Informed consent will be obtained before commencing any dental procedure.
5. Emergency Procedures:
- Procedures for handling dental emergencies will be explained to patients.
- Emergency contact information will be provided to patients.
6. Confidentiality:
- Patient information will be kept confidential in accordance with data protection laws.
- Exceptions may include situations where disclosure is required by law.
7. Patient Conduct:
- Patients are expected to treat staff and fellow patients with respect.
- Any disruptive or inappropriate behaviour may result in termination of services.
8. Complaints Procedure:
- A clear procedure for handling patient complaints will be followed.
- Patients will be provided with information on how to submit complaints.
9. Termination of Services:
- The practice reserves the right to terminate services for any reason.
- Patients will be informed in writing if services are terminated.
10. Governing Law:
- Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms and Conditions::
- The practice reserves the right to update these terms and conditions.
- Patients will be notified of any changes.
By using our dental services, you agree to abide by these terms and conditions.
Perfect Smile Spa Team